Privacy Policy

Privacy Policy

Last Updated: Jan 19, 2026

Leah’s Nails (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and protect the information you provide through our website, bookings, contacts, or other interactions with us.

By accessing or using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide when you:

• Submit an appointment or contact form

• Call, text, or email us

• Interact with our online booking system

This may include:

• Your name, phone number, email address, and booking details

• Any other information you choose to share with us

We may also collect non-personal information, such as device type, browser type, IP address, and pages visited to help us optimise our website experience.

This collection and handling of personal information is designed to meet the requirements for privacy notices under Canada’s privacy laws.

2. How We Use Your Information

We use the information you provide for the following purposes:

• To schedule and manage appointments

• To confirm, remind, or adjust your bookings

• To respond to inquiries or service requests

• To provide support and communicate important information

• To improve our services, website, and user experience

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

• Remember your preferences

• Improve site functionality

• Analyse how visitors use our site

Cookies themselves do not directly identify you unless you choose to provide personal information. You may disable cookies in your browser settings, but some parts of the site may not function as intended.

4. Sharing of Information

We may share your information only under limited circumstances:

• With trusted service providers who help us operate our booking system, communications, and website

• When required by law, regulation, or legal process

• To protect our rights, property, or safety, or that of others

We require all third parties we work with to maintain appropriate privacy protections.

5. Data Retention and Security

We retain personal information only as long as necessary to fulfil the purposes described above or to comply with legal obligations. We maintain reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute protection of your information.

6. Your Rights

Under Canadian privacy law, including PIPEDA, you may have certain rights regarding your personal information, including:

• The right to request access to the personal information we hold about you

• The right to request correction of inaccurate or incomplete information

• The right to withdraw consent for certain uses (where applicable)

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party sites such as social media platforms or booking services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Last Updated” date at the top of this page indicates when this policy was last revised. Continued use of our services after any changes signifies your acceptance of the updated policy.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.